FAQ

EfiePro's clients include property owners, landlords, and property management companies who manage rental properties, as well as tenants who use the platform for renting and managing their living spaces. The platform is particularly beneficial for residential property owners, including those managing apartment complexes, single-family homes, and student accommodations, like those at universities or colleges. By providing tools for rent collection, tenant management, maintenance tracking, and more, EfiePro serves a diverse clientele looking for efficient property management solutions.

For assistance with any issues related to EfiePro, you can contact: Phone: +233 539 202 770 (Available 8:00 AM to 5:00 PM GMT, Monday to Friday) Email: [email protected]

1. Log In to EfiePro: Access your account by logging into the EfiePro platform.

2. Navigate to Payment Section: Go to the payment section where you can view your outstanding balances and payment options.

3. Select Credit Card Payment: Choose the option to pay by credit card.

4. Enter Payment Details: Input your credit card information. EfiePro integrates with payment gateways like Paystack and Hubtel, so you will be redirected to their secure payment page.

5. Authorize Payment: Follow the prompts to authorize the payment through Paystack or Hubtel. This typically involves verifying your card details and completing any additional authentication steps required by the payment gateway.

6. Confirm Payment: Once the payment is processed, you will receive a confirmation notification from EfiePro, and your payment details will be updated accordingly.

If you encounter any issues during the payment process, you can reach out for support via:

Phone: +233 539 202 770 (Available 8:00 AM to 5:00 PM GMT, Monday to Friday)

Email: [email protected]

EfiePro's head office is located at: 44 SandPiper Street, Community 20, Lashibi, Opposite Seam Oil Office, Tema, Ghana

  1. KNUST (Kwame Nkrumah University of Science and Technology)
  2. UCC (University of Cape Coast)
  3. Individual Homeowners in abroad

These clients utilize EfiePro for efficient property management and streamlined administrative processes.